Katoh Alex/CS Small Body Custom Classical (Solid Spruce Top) Katoh

Fast shipping and professional packing

Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer an array of shipping services. Our warehouse personnel are well trained and will be able to pack your goods in accordance with our precise and exact specifications. Before shipping your items will be thoroughly inspected and secured. We deliver to thousands of customers every day across different countries. This is a sign of our determination to become the biggest online retailer in the world. Both Europe and the USA have warehouses and distribution centres.

It is important to note that orders with more than one item are subject to a processing period that is based to the particular item.

Prior to shipping, we examine the items ordered carefully before shipping. The majority of orders are shipped within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

The stock is dynamic and we are unable to fully manage it because many stakeholders are involved, including our warehouse and factory. The actual stock levels can fluctuate at any moment. It is possible that you will not receive your purchase after it has been placed.

Our policy lasts for 30 days. We cannot return or exchange your purchase when it's been 30 days since you purchased it.

You are able to return a product when it's unopened and still in the same state as when you first received it. You must have the item in the original packaging.